SUNRISE, Fla. — Interim HealthCare, the nation’s largest provider of home care and health care staffing services, announced the recipients of the “National Quality Awards” for 2008 at their annual National Clinical Symposium meeting in Savannah, Georgia. The awards recognize Interim home care offices for patient satisfaction, and Medicare-certified offices for performance on CMS public measures of quality. The awards were developed after the introduction of the CMS (Centers for Medicare and Medicaid Services) public measures in October 2003, a national government program that publishes the quality ratings of all Medicare-certified home health care agencies in the United States and to recognize the value of Interim’s standardized monitoring of home care patient’s satisfaction, in place for over a decade.
Interim HealthCare CEO and President Kathleen Gilmartin said, “It is with great pride that we acknowledge the superior performance of many of our franchises. Quality plays a key role in our leadership as the largest and most successful health care franchise organization in the country.”
Barbara McCann, Chief Clinical Officer at Interim HealthCare added, “We are proud to recognize these outstanding franchisees and their clinicians for their achievements. It demonstrates their daily dedication and commitment to improving the lives of our patients. ”
Offices receiving the three levels of patient satisfaction awards for their performance in providing home care and office-based support that patients and their families consistently find timely, caring and helpful as measured in standardized satisfaction surveys included:
Pre-eminent Performance:
Fresno, CA Pueblo, CO Gaffney, SC
Sioux Falls, SD Amarillo, TX Greenville, SC
Lima, OH Anderson, SC Seneca, SC
Outstanding Performance:
Redding, CA Spartanburg, SC
Joliet, IL Lubbock, TX
Exemplary Performance:
Modesto CA Blakely PA
Oak Lawn IL Easley SC
The award for the Top Performing Medicare Franchise in the Network went to Greenville, SC. This office was also the 2008 recipient of the Top Performing OCS (Outcomes Concept Systems) Vision Award and achieved performance in ten public outcome measures in the top 20% of 9700+ certified home care agencies in the nation from Sept. 2007 to Sept 2008. OCS is the leading post-acute healthcare information company, OCS offers insight into the multitude of factors that drive provider success.
Offices receiving awards for achieving scores in the top 20% of home care agencies in the country for in improving the patient’s ability to walk, transfer and bathe during the same period were:
Omaha, NE Erie, PA Greenville, SC
Offices receiving awards for achieving scores in the top 20% of home care agencies in the country from Sept. 2007 to 2008 for the lowest hospitalization rates were:
Oklahoma City, OK Erie, PA Johnstown, PA
Offices receiving awards for Most Improved Patient Outcomes from 2007 to 2008 were:
Manchester, NH New Boston, OH
Founded in 1966, Interim HealthCare is the nation’s oldest proprietary national organization providing health care personnel at all skill levels in all settings. Through one of the country’s most comprehensive networks of over 300 franchise offices, Interim HealthCare provides diverse services including hospice, home care, medical staffing, occupational health and pharmaceutical support services. Interim employs more than 75,000 health care workers and provides services to approximately 50,000 people each day.
For more information, visit www.interimhealthcare.com .
